We're dedicated to meeting the needs of seniors.
Established in 1879, Bankers Life and Casualty Company is today one of the largest and most respected insurance companies in the United States focused exclusively on the needs of senior Americans.
Bankers services the needs of seniors through a broad portfolio of quality, competitive insurance products including long term care, life, annuities and medicare supplement; a national sales force of professionally trained career agents; and a dedicated group of highly capable home office employees.
Understanding the financial needs of seniors. At Bankers, it is our focus, our commitment, our business. With offices in cities and towns throughout the country, our professionally trained agents are available to personally address your unique needs and objectives. To learn more about how Bankers can help you, please click here to find your local Bankers office.
Bankers Life and Casualty Company is domiciled in Illinois, and licensed in every state and the District of Columbia except New York (NAIC 61263).
Medicare Supplement Plans are available through Colonial Penn Life Insurance Company. Colonial Penn Life Insurance Company, Bankers Life and Casualty Company and their licensed agents are not affiliated with or sponsored by the Federal Medicare Program. Colonial Penn Life Insurance Company and Bankers Life and Casualty Company are separate legal entities. All policies are underwritten by Colonial Penn Life Insurance Company, Philadelphia, PA.
Keywords: Medicare Supplement Insurance
Long Term Care/Home Health Care
Life Insurance
Annuities
Medicare's Prescription Drug Coverage
Medicare Advantage
Interview Q&A
How long have you been in business?
Established in 1879, Bankers Life and Casualty Company is today one of the largest and most respected insurance companies in the United States focused exclusively on the needs of senior Americans.
What is your primary product or service?
We're dedicated to meeting the needs of seniors, and we offer a solid line of competitively priced insurance products, including:
Medicare Supplement Insurance
Long Term Care/Home Health Care
Life Insurance
Annuities
Medicare's Prescription Drug Coverage
Medicare Advantage
We also offer the Bankers Health Advantage Program, where you can save up to 20% on most brand name and generic prescription drugs, up to 50% on dental services and vision care, and much more. Stop paying full price for health care products and services, and start saving now. Visit www.bankershealthadvantage.com, and enroll online for our Platinum or Gold membership plan.
Bankers Health Advantage is a health care discount and information program. It is not an insurance or a pre-paid services plan. This service is not a part of the policy, may be discontinued at any time. This plan is available to residents of the continental United States, except in the state of Washington.
How do you differentiate yourself from other businesses in your category and area?
Our core values - Integrity, Customer-Focus, Excellence and Teamwork - make a statement about where we've been, who we are today, and how we will work together to achieve our mission. They have been drawn from our rich past, and distilled to connect us with the values most important today to our middle American customers. These core values provide the necessary foundation of basic principles to guide all of our associates across the company.
Integrity - We have the highest standards for ethics, fairness, and personal responsibility. We're honest and straightforward. We operate within the letter and spirit of the law. We show unwavering consistency between words and actions. We comply with all laws, regulations, and company policies.
Customer Focus - We exist to improve the financial security of our customers and policyholders, and we put them first and foremost in all of our decisions and actions. We anticipate our customers needs and move quickly and urgently to serve them.
Excellence - We act with a strong sense of urgency, recognizing that speed matters. We honor our commitments and we take personal responsibility for our actions. To meet the needs of our customers, we strive for excellence in our products, services, and business processes. We are passionate about winning in the marketplace, and embrace any change needed to do so.
Teamwork - We win as a team, putting the enterprise ahead of any business unit, function, department, or individual interests. We value diverse teams that take ownership of work efforts, and create an atmosphere of commitment, participation, and collaboration. We trust that our team members act in the best interest of Bankers, and we have confidence in their capabilities and intentions. Our associates grow personally and professionally through their experiences at Bankers.
We commit to these ideals to build enduring value for our shareholders, associates, business partners, and customers.
How many locations do you have and do you have plans to expand?
We're here to answer your questions and help you find the coverage you need. There are several options for contacting us, so please choose the one that's most convenient for you.
Find an Agent:
Our professional sales agents are well qualified to provide you with insurance advice. To find the address and phone number of the closest office, please use our Branch Office Locator, or call us toll-free: 1-800-231-9150.
If you are interested in a sales career at Bankers Life and Casualty, please use our Branch Office Locator and contact your local office.
Call Us Toll Free for Service and Claims Questions:
For policy service or claims questions please consult the following list. All you need is a touch-tone phone, your policy number and your social security number (last four digits).
- For Health Policy non-claim questions call: 1-800-654-3072
- For Health Policy claims questions call: 1-800-773-4760
- Life Policy Inquiries call: 1-800-283-8011
- Annuity Policy Inquiries call: 1-800-787-1431
Call Our General Information Line: 312-396-6000
Write to Us:
Bankers Life and Casualty Company
600 West Chicago Ave
Chicago, IL 60654-2800
Provide detailed directions to your location
Bankers Life and Casualty Company is domiciled in Illinois, and licensed in every state and the District of Columbia except New York (NAIC 61263).
Which areas do you service?
Bankers services the needs of seniors through a broad portfolio of quality, competitive insurance products including long term care, life, annuities and medicare supplement; a national sales force of professionally trained career agents; and a dedicated group of highly capable home office employees.
Understanding the financial needs of seniors. At Bankers, it is our focus, our commitment, our business. With offices in cities and towns throughout the country, our professionally trained agents are available to personally address your unique needs and objectives.
Who owns your company or runs daily operations?
John D. MacArthur - An Uncommon Man
John Donald MacArthur was born on March 6, 1897, in Pittston, Pennsylvania, a small railroad and mining town about 10 miles south of Scranton, Pennsylvania. He was the seventh and last child of William Telfer and Georgiana Welstead MacArthur. His father was minister at Pittston's Jackson Street Baptist Church and traveled extensively to raise funds for missionary work.
The family was impoverished and often shared what little they had with Baptist converts that William brought home. During MacArthur's childhood, the family lived in the vicinity of New York City and later in Chicago, where John attended grammar school. MacArthur's mother died when he was 14 and he ended his formal schooling when he was only 16.
By age 20, he had followed his brother Alfred into the insurance business and was a top insurance salesman at National Life Insurance Company in Chicago. He interrupted his insurance career to serve as a World War I combat pilot with the Royal Flying Corps, of Canada. Upon returning to Chicago, his other brother, Charles, persuaded John to join him as a newspaper reporter for the Chicago Herald Examiner. His career as a Chicago newspaperman was brief and John returned to the insurance business in less than a year.
He acquired control of a small insurance company in 1928-Marquette Life of Jerseyville, Illinois. Under MacArthur's leadership, Marquette Life survived the Great Depression and in 1935 he bought Bankers Life and Casualty Company for $2,500. MacArthur developed the concept of mass marketing low cost health insurance policies through the mail and by 1956, Bankers was the largest health and accident insurance company in America.
In the fall of 1956, MacArthur went to Florida to investigate an investment opportunity. The brief visit would lead to a permanent stay as MacArthur realized the enormous potential of Florida real estate. He would eventually purchase over 100,000 acres, becoming the state's largest landowner.
Known for his frugality, eccentricities, vision and business sense, MacArthur refused to let his wealth and success alter his simple lifestyle. In 1963, he purchased the Colonnades Hotel in Singer Island, Florida. He and his wife Catherine lived in a modest apartment overlooking the parking lot and John conducted his business from a back table in the hotel coffee shop.
MacArthur remained active in Bankers' business affairs until his death. He had a special affinity for his sales force, setting out annually on a whirlwind "March for MacArthur" tour of Branch Sales Offices to announce sales contests.
At the time of his death on January 6, 1978, Bankers' assets had surpassed $1 billion and John D. MacArthur was considered to be one of the three richest men in America. Control of Bankers was passed to the John D. MacArthur and Catherine T. MacArthur Foundation, today one of the country's largest and most respected charitable institutions.